Source
VVM utilizes the "BEST of BREED" technology in its infrastructure.
Avaya Predictive Dialer: VVM is one of the Largest Avaya Predictive Dialler site in South Africa with over 400 dialler seats and over 1 000 Call Centre Seats.
Dell: VVM uses Dell for all its Server and Network requirements.
In-House Developed Applications :
QA4 - ALL-Asterisk Call Centre Application with 100% Compliant Recording
C4 - Your collections and CRM needs
CM4 - Your Campaign management needs
CIS4 - Your Customer Information System needs
AM4 - Your Email and Fax Routing needs
Our technology :
- Dedicated IPLC Line
- Automated Voice Message
- Multi-channel customer support
- Bulk SMS/MMS/Email/Fax
- Inbound/Outbound Call Support
- Predictive Preview and Manual Dialler
This post was contributed by a community member. The views expressed here are the author's own.
We’ve removed the ability to reply as we work to make improvements. Learn more here
The views expressed in this post are the author's own. Want to post on Patch?
More from Syosset
Arts & Entertainment|
Free Family Fun Spring Festival Coming To Woodbury
Crime & Safety|